Frequently Asked Questions

Everything you need to know about my services

Booking & Appointments

You can book online through my booking page, call me at (954) 473-1122, or text me directly. For complex services like color correction, I recommend a consultation first.

Yes! I offer complimentary consultations for new clients or anyone considering a significant color change. During the consultation, we'll discuss your hair goals, assess your current color, and create a custom plan with accurate pricing.

I kindly ask for 24-48 hours notice if you need to cancel or reschedule. This allows me to offer the time slot to another client. Late cancellations or no-shows may be subject to a fee for future bookings.

I'm available Tuesday through Friday from 10 AM to 7 PM, and Saturday from 9 AM to 5 PM. I'm closed Sunday and Monday. Evening appointments are available Tuesday through Friday.

Services & Pricing

Balayage is a freehand painting technique that creates soft, natural-looking highlights with no harsh lines. Traditional highlights use foils for more uniform, defined results. Balayage typically grows out more naturally and requires less frequent maintenance (3-4 months vs 6-8 weeks for highlights).

Hair color pricing varies based on several factors: hair length, density (how much hair you have), your starting color, desired end result, and time required. The "starting at" price is for shorter hair with simpler applications. During your consultation, I'll provide an accurate quote for your specific situation.

Absolutely! I recommend getting your haircut with your color service - it's the perfect time since I can see exactly how the color falls and ensure your cut complements your new shade. Haircut pricing is additional to color services.

I exclusively use Aveda color products. Aveda's formulas are up to 99% naturally derived from plants and non-petroleum minerals. They deliver beautiful, long-lasting results while being gentler on your hair and better for the environment.

Before Your Appointment

For color services, come with hair that hasn't been washed for 1-2 days. Your natural oils help protect your scalp during the coloring process. Avoid heavy styling products or excessive dry shampoo buildup. For haircut-only appointments, clean hair is fine.

Yes, please! Photos are incredibly helpful for understanding your vision. I recommend bringing 2-3 photos showing different angles or variations you like. We'll discuss what aspects appeal to you and how they'll work with your hair type, skin tone, and lifestyle.

Please be honest about your hair history! Box dyes contain metallic salts that can react unpredictably with professional products. I need to know what's on your hair to create a safe, effective plan. We may need to do a color correction process, but I can work with almost any situation.

Aftercare & Maintenance

Use sulfate-free, color-safe shampoo and conditioner - I recommend Aveda's Color Conserve line. Wash with lukewarm (not hot) water. If you have blonde highlights, use a purple shampoo once a week to prevent brassiness. Limit heat styling and always use heat protectant when you do.

It depends on the service: Balayage typically lasts 3-4 months. Traditional highlights need touch-ups every 6-8 weeks. Haircuts are best every 6-8 weeks to maintain shape. Keratin treatments last 3-5 months. I'll give you personalized recommendations during your appointment.

Your satisfaction is my priority. If something isn't quite right, please contact me within a week of your appointment. I'm happy to make adjustments at no additional charge. Communication is key - I want you to love your hair!

Location & Payment

I'm at Drew James Aveda Salon, located at 234 S. University Drive in Plantation, FL 33324. We're easily accessible from Plantation, Davie, Sunrise, Weston, Fort Lauderdale, and throughout Broward County. Free parking is available at the salon.

I accept cash, all major credit cards (Visa, Mastercard, American Express, Discover), and digital payments. Payment is due at the time of service.

Still Have Questions?

I'm happy to answer any questions not covered here.

Contact Me (954) 473-1122

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